About a hundred thousand years ago I created an Instagram account. Never used it and it's been collecting dust ever since. For a project I'm starting I need to have working Instagram credentials. Easy right, just use that old account?
A quick round of "forgot my password, please send me the reset link via email" later and I'm all set.
Except now Instagram has detected 'suspicious activity' on my account. Ok. They need to send me a verification code. Sure. I mean you did just send me a reset password email, and I did click the link. But I guess a second email to the same email address? Just to be sure sure?
And then nothing. Not a peep. No verification code. No nothing. Sending additional verification codes also does nothing.
A spot of light googling indicates my account likely locked and to go fill out a form to explain things. Which I did 3 days ago. And I've heard nothing.
So that's all been awesome and fun. What a wonderful user experience you got yourselves there.
Update Aug 22 2018: still radio silence from Instagram. All hope of retrieving that old account lost. Time to move on.