Things, How Do They Work?

Thing 1

I scrobble all the music I listen to via Spotify these days. In the olden times the scrobbler was hooked into iTunes but the streams are what the kids use now. Files? What are they?

Anyway, that scrobbling rube goldburg machine all broke 24 hours ago for 25% of Spotify users. One of four shards uses to handle the flood of tracks returned by the Spotify API shat the bed.

So they're churning through the backlog. And hugops to the OPS team for cranking through all that. I'm still dead in the water, my user is on the newly resurrected shard. The shard so backlogged it can't keep up with anything ever. I get it, I've been in the industry for over two decades. But as a user of 14 years, I has a bit of a sad.

Thing 2

Out of the blue yesterday Disney+ no longer showed a picture for any content when playing on my TV. I had sound. I could see the Disney+ UI, all the thumbnails, read the preview things etc. But try watching anything? Nope, just the Disney+ logo in the top right, the scrubber at the bottom, but no actual content.

Perplexing stuff. Curious if my Apple TV was to blame I watched some things from other services. All worked; Apple TV+ shows, YouTube etc. So then did the obvious things reboot, uninstall Disney+, reinstall, logout, login all to no avail.

Disney+ live chat support weren't great, but I wasn't expecting much. It was a frustrating go around and all they gave me was a link to some generic help. Everything I'd already tried.

On a whim I just started unplugging HDMI cables and solved the problem. My TV has 3 HDMI ports. Disney+ will not show content while the Apple TV is plugged into HDMI port 1 or 2. But it works in port 3. Because reasons? I mean, it's good that it works now. But, quite frankly, what the fuck?

I don't know man, it's possible my 5 month old TV lost HDMI ports 1 & 2 on the same day? But it's only Disney+ experiencing this behavior. Which makes no sense. I'm at a loss.

One response to “Things, How Do They Work?”

  1. kapgar says:

    Two days ago we had a similar issue with Dis+. When we’d go into the menu on our Roku, it would show a blank blue screen. Couldn’t see anything. But the blue was the gradient blue that would be there if the menu was rendering. So we know we were “in” the app but we just couldn’t do anything. The next day, all was fine. Oh well.

    I had no idea about Spotify. I should check into my stats.